justhost Posted May 14, 2008 Share Posted May 14, 2008 Hello all I am having a strange problem with Domains. We have just installed and setup the WHMCS system. We use OpenSRS and have added our megainc and KEY to the settings. When we go to one of our domains and specify OpenSRS as the registrar and click Save all of the options below domain status including the Save Changes buttons disappear. See image below: Has anyone seen this or have an idea what might cause this 0 Quote Link to comment Share on other sites More sharing options...
hostplanet Posted May 15, 2008 Share Posted May 15, 2008 Hi, I have exactly the same issue. Did you figure it out? ..In my case I have older registrations with OpenSRS and all new with Directi, when I migrated the billing system and changed those registered domains to OpenSRS, everything disappeared ..also the "Delete" button at the bottom, which is an issue of course. Maybe because there is more then one .com registrar active in WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted May 16, 2008 Share Posted May 16, 2008 Hi, I have the same feature/problem Ronald. 0 Quote Link to comment Share on other sites More sharing options...
justhost Posted May 19, 2008 Author Share Posted May 19, 2008 It is not easily possible to manage old OpenSRS domains. They have to have been registered by the WHMCS system. Unless we are willing to change ALL of the usernames and passwords for preregistered domains it is NOT possible to manage them at OpenSRS using the WHMCS system. The following is the response to a support ticket I submitted: "This will be because the username and password for those domains aren't what WHMCS expects/requires. Only domains registered through WHMCS will have the right username/pass combo and due to the odd way OpenSRS makes it so you have to know the user/pass for each individual domain the only solution is to set existing domains to what WHMCS expects if you want then to be managable through WHMCS." and "The way it is setup does work and all other hosts using it do seem happy with it. Your customer shouldn't have any need to know the user/pass or be logging in at OpenSRS directly as they should be doing their domain management from your client area once it is setup. OpenSRS is the only domain registrar that has this requirement of a username/pass per domain so implementing that is not feasable." 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted May 20, 2008 Share Posted May 20, 2008 Hi, The way it is now , i can not change anything. (no save button) If the customer goes to his (opensrs) domain info he gets a blank page. Ronald. 0 Quote Link to comment Share on other sites More sharing options...
cjscott69 Posted May 22, 2008 Share Posted May 22, 2008 I had this same problem. I put in a support request and they said it looked like some Pear files were missing and asked for FTP access. I gave them that and they came back later saying it should be fixed and to test it. Sure enough, it worked. 0 Quote Link to comment Share on other sites More sharing options...
justhost Posted May 22, 2008 Author Share Posted May 22, 2008 Yes the same thing with me. They uploaded some additional pear stuff and it works for new domains or domain I manually change the admin user/password for to match that they expect. 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted May 22, 2008 Share Posted May 22, 2008 Yes the same thing with me. They uploaded some additional pear stuff and it works for new domains or domain I manually change the admin user/password for to match that they expect. Hi, Can you please elaborate a bit on what you installed and how do you manually change the usr and pwd stuff. Ronald. 0 Quote Link to comment Share on other sites More sharing options...
justhost Posted May 22, 2008 Author Share Posted May 22, 2008 I didnt install anything to fix the issue with things going missing. I submitted a support ticket and they installed something... But in terms of the user pass stuff....in my previous post I mentioned that. The username at OpenSRS has to be the first 8 characters of the domain and the password has to be the first 10 chars of the md5 hash of the domain id. I went into the domains table of the database and grabbed the id (for example in the db it will show as 00000967 where 967 is the id). I then executed a php command $hash=md5("967"); and that is what the OpenSRS password has to be. I think this process is ridiculous however Matt says they will not make any changes to the module for OPenSRS so if you want to be able to manage existing domains using the system this is the only option you have. 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted May 29, 2008 Share Posted May 29, 2008 I didnt install anything to fix the issue with things going missing. I submitted a support ticket and they installed something... But in terms of the user pass stuff....in my previous post I mentioned that. The username at OpenSRS has to be the first 8 characters of the domain and the password has to be the first 10 chars of the md5 hash of the domain id. I went into the domains table of the database and grabbed the id (for example in the db it will show as 00000967 where 967 is the id). I then executed a php command $hash=md5("967"); and that is what the OpenSRS password has to be. I think this process is ridiculous however Matt says they will not make any changes to the module for OPenSRS so if you want to be able to manage existing domains using the system this is the only option you have. Thank you, Worked just like you said. Just 50 more domains to go and i have everything in whmcs. Ronald. 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted July 17, 2008 Share Posted July 17, 2008 Ah ha, you beauty! That fixed it for us as well 0 Quote Link to comment Share on other sites More sharing options...
azrahn Posted August 12, 2008 Share Posted August 12, 2008 Hi, I am having a little trouble adding a domain. the domain name is only 6 characters long and not the 8 needed. What name do i use for opensrs? I have tried different combination's but no luck. 0 Quote Link to comment Share on other sites More sharing options...
web2008 Posted May 13, 2009 Share Posted May 13, 2009 Hi, I am having a little trouble adding a domain. the domain name is only 6 characters long and not the 8 needed. What name do i use for opensrs? I have tried different combination's but no luck. Any solution for this? 0 Quote Link to comment Share on other sites More sharing options...
rob897 Posted August 31, 2009 Share Posted August 31, 2009 Same problem here, anyone even looking here anymore? 0 Quote Link to comment Share on other sites More sharing options...
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