jimmy1987 Posted May 12, 2008 Share Posted May 12, 2008 Ok i got a very HUGE problem with my whmcs at the moment. I recently changed servers so all my accounts are now on a new server with a different ip. I changed the ipaddress bit in the Configuration -> Servers and also the root password and secret key. When i want to change a password now, if i do it in whmcs admin panel let's say the old password is 12345 and i input a new password in their profile for their cpanel account which is 67890 when i press change password, it says password changed successfully. But when i look at the password bit it says 12345. When i change their password through logging in as the client it will change it visual but nothing happened i think. Then i can change it in the whmcs admin part. And login to cpanel through whmcs. I a client changes it's password through whmcs, he gets locked out entirely and i have to reset it through WHM for it to work again. What is going on here? I need my clients who were alreay in whmcs but on the old server to have the abbillity to change their password and let it work too. I know the new server is setup correctly because after do the above things i can login to cpanel fine. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 12, 2008 Share Posted May 12, 2008 Sounds like you need to create a ticket and have the WHMCS guys take a look at your installation. 0 Quote Link to comment Share on other sites More sharing options...
jimmy1987 Posted May 12, 2008 Author Share Posted May 12, 2008 Ok, i will do that 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.