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New account information email help


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Ok, I'm new at this and am probably missing the obvious, but here's

my question. I have setup a package in both WHM & WHMCS with the

same name. The auto generation works fine but the email being sent

to the customer is one from WHM that is poorly formatted and just looks terrible.

 

How can I stop that email from being sent?

 

How can I get WHMCS to auto send the email template titled

"New Account Information"? It's not being sent at all right now.

The -Tick this box to disable this email from being sent- box is NOT checked.

 

Thanks for your help.

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Apparently while under Configuration > Servers > Server Details > Type - I had selected Scpanel which is at the top of the list when I should have selected cpanel thats on the bottom of the list.

 

Works perfect now.

 

Also the strangely formatted email was actually not sent to the customer it was only sent to me. It was a dummy account I tried and because I have all my email forwarded to one account I got a little confused with all the messages :oops:.

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