nkthen Posted April 26, 2008 Share Posted April 26, 2008 Hi, is there anyway to have an email alert sent to a specific email whenever there is an email update? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 26, 2008 Share Posted April 26, 2008 An email update from whom? WHMCS themselves, you your installation? 0 Quote Link to comment Share on other sites More sharing options...
nkthen Posted April 27, 2008 Author Share Posted April 27, 2008 When a client submits a new ticket or reply to a ticket, an email will be sent to a designated support guy. My support guy, that is. 0 Quote Link to comment Share on other sites More sharing options...
nkthen Posted May 1, 2008 Author Share Posted May 1, 2008 Any help from you guys? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 1, 2008 WHMCS CEO Share Posted May 1, 2008 In Config > Administrators, make sure the admin user is assigned to the departments and that the Support Ticket Notifications checkbox is ticked. Matt 0 Quote Link to comment Share on other sites More sharing options...
nkthen Posted May 2, 2008 Author Share Posted May 2, 2008 Ah... there it is. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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