domains don't appear after adding manually

[ethical]

I tried adding a domain manually (since it did not import from WHMAP) and obivousl it was already paid SO I set it to not generate an invoice. It goes to pending and I accept it, but it does not show up under the client or under the domain section either?

 

any thoughts?

 

thanks

 

john

[othellotech]

something wrong with your db ?

i'd suggest doing a query on tbldomains and chacking if it's there then raising a support ticket

[ethical]

thanks. I checked that and your right, the domain does NOT appear in that table. I opened a support ticket.

 

cheers

 

john

[ethical]

I wanted to follow up on this for those that might have the same issue. Matt helped me resolve it.

 

apparently there is a documentation article on this even though a search found nothing:

 

here is the link for those reading:

 

http://wiki.whmcs.com/Importing_Data#Manual_Existing_Domain_Entry

 

Before reading this obviously the first 2 options did not make sense so the 3rd option that appears after a search was the logical one since the other 2 did not fit and did not let you continue...

 

I will update my nameservers on an existing domain Or I will register a new domain.

 

but this is wrong and that option should not actually even be showing up.

 

so select the transfer domain option and enter a bogus epp code. Would be nice though if that field was made not mandatory for the back end domain ordering system.