Need help transferring a domain

[freedombi]

I've gotten DirectI set up and added funds to the customer. The parent id and customer id are correct, and the email address and password are the same as what I use to log into the reseller interface. Demo mode is off.

 

I am trying to test registration by transferring another domain that I own, sourcevox.com. The current registrar is GoDaddy. I have unlocked it. However, if I try to create a domain registration order to transfer sourcevox.com, I just get "Status Unavailable". There is nothing under More Info.

 

Any advice welcome. I have no idea why it's being reported as unavailable.

[joe123]

why don't you try the transfer option ?

there is an option to transfer domains and not a new registration

[freedombi]

Yes, that is what I tried.

[joe123]

I think it's too late to transfer that domain , it expires in 3 days ,the transfer must be made far enough in advance from expiration date for your registrar to process the transfer.

[freedombi]

That would do it, I suppose. I have some other non-customer domains. I'll have to try one of those at some point.

 

That said, it would be nice if I could actually see why the domain is reported as unavailable.

[freedombi]

I found what was wrong. All my servers are behind a strict firewall. I hadn't allowed whois, so it couldn't get any information about the domains. I have now successfully used whmsc to transfer a couple of domains.