Re-subscribe PP clients folowing MB4 Migration

[MyLama]

Hi -

 

I had my PayPal clients cancel their subscriptions when migrating to WHMCS form MB4.

 

However, when their invoices began going out, they did not contain a PP subscription link, only a PP payment link.

 

This is obviously a good thing in general once invoicing is back to normal. But in the meantime, I need to re-subscribe these people.

 

Is their a setting that would allow me to temporarily add the PP subscribe button to invoices for existing services until veryone has re-upped?

 

Thanks,

MyLama

[PPH]

The subscribe button should be there as long as it is prior to the due date. If not you may want to look at your payment gateway settings.

[MyLama]

Thanks - good to know. The customer was "past due" only because I took so long to finally cut the cord with MB

 

Thanks!

MyLama

[txkhomes]

so they have an option to start a subscription at any time before the due date ?

 

Moving from another billing manager and have several active subscription and I dont want to have to go thru redoing everyone's subscription trying to find a simple solution but it is looking like that there isnt one

[Chrisw]

If active in your configurations, all clients assigned to use paypal will see both one time and subscription buttons on the Invoice. Since it's hard to create a subscription if the client is overdue, the option will not be available. However, it will be visible on the next invoice (before the due date).

 

I recommend setting your invoice generation date to allow enough time for clients to notice. Otherwise they will miss the opportunity.