Permissions Warning

[bitwise]

Help I am getting...

Permissions Warning!

The downloads folder is not writable by WHMCS so you cannot upload files

 

I moved the downloads directory to /home/xxxx/whmcs/downloads

 

made both whmcs and downloads 777 (whmcs was 755)

 

Added $downloads_dir = "/home/xxxx/whmcs/downloads/"; to configuration.php

 

What am I missing?

 

templates_c directory is in the same location and it seems to be working.

[LevelHosting.ca]

Hello Bitwise,

 

I'm not an expert yet with WHMCS but I did read through some documentation. I believe you would have to move the three folders attachments, downloads, and templates_c and all three need to be writeable by WHMCS so they would all need to be set to 777.

 

Did you try telling WHMCS where these files have been moved? you may do this by adding the following lines to your configuration.php file.

 

$attachments_dir = "/home/whmcs/attachments/";

$downloads_dir = "/home/whmcs/downloads/";

$templates_compiledir = "/home/whmcs/templates_c/";

 

Also, if I were you I would create a new name for the WHMCS admin folder. Please note that if you change the name of the folder I believe you will have to log back into your WHMCS account and reissue/activate the license again since it will be setup to work with a different folder name.

 

Not sure if the above helps. Let us know and maybe one of the mods will come across this post and provide his technical background regarding this issue.

 

Regards,

 

LH

[bitwise]

Yes I followed everything in the Help Installation section

 

/home/xxxx/whmcs/downloads xxxx is my name on the server

 

What is weird is that templates_c is working fine and it is in the same location as downloads! /home/xxxx/whmcs/templates_c/

 

To me if that works the downloads should work.

[LevelHosting.ca]

Yeah, that is is definitely strange maybe one of the moderators here will hopefully be able to shed some light on this topic.

 

Regards,

 

LH.

[sparky]

Was there a resolution to this?

[mobile]

I have noticed this as well. Since I have been moving from another system, I have not gotten to the downloads part yet but I would like to start finding a solution to this.

 

I have also followed the documentation but WHMCS tells me that it does not have 777 when they are.

 

Hopefully I can find a solution to this before I get there as there is a warning that I cannot upload files....

 

Thanks all for your help.

 

Eddie