eekdood Posted March 30, 2008 Share Posted March 30, 2008 I have a support department that needs to receive mails from two different addresses. info@ and sales@. Does not work with email forwarding or entering both addresses in the support department setup. any ideas? Thanks!! 0 Quote Link to comment Share on other sites More sharing options...
dutchnet Posted March 30, 2008 Share Posted March 30, 2008 Hi, We have almost the same problem. We use support at dutch-net.nl and support at dutch-net.com for historical reasons the mail for dutch-net.com is still active. So we set-up two departments each with his own e-mail address but collecting the mail from one pop3 account. Before we set-up the dummy department the mail addressed to @dutch-net.com was imported but there was a line in the Ticket Mail Import log claiming the department was not found, since we setup the dummy department as a hidden department e-mail addressed to both is being processed by WHMCS. It's a pity we cannot have more addresses per support department, but this does the trick for us regards Erik 0 Quote Link to comment Share on other sites More sharing options...
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