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Error in credit


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I don't know why, but when a client has credit and the invoice is due and the client has more than one invoice (overdue invoices), the account is suspended for some reason.

Also, a client showed up with 2.000 in credit (when I didnt add it).

 

What is wrong?

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  • WHMCS CEO

If the credit is added after the invoice is generated, it won't be automatically applied to the invoice. The credit has to be there at the time of generation for auto applying. You therefore need to add the credit to the invoice to mark it paid from the admin area if credit is now available for the client.

 

Matt

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