Question about the affiliate program

[FPForum]

I have turned my affiliate program on via the General configuration.

 

I want to set a specific fixed amount to pay for each plan, so I went into each individual product and put in the fixed amount in the affiliate section.

 

Now, since I am paying a fixed amount (Which is different for each plan) I have left the option in the general configuration blank for "Affiliate Earning Percentage Enter the percentage of each payment you want affiliates to receive"...Since I am not paying a percentage, I am paying a fixed amount.

 

However, when i login as a client and goto activate my affiliate program, I see this:

Activate your affiliate account today to:

 

* Receive an initial bonus deposit in your affiliate account of $0.00

* Earn 0% of every payment each customer you refer to us makes for the entire duration of their hosting account

 

How come it doesn't say something like $5-$20 for each customer you send to us or something along those lines since I set a fixed amount..any ideas?

 

Also, is it Cookie based tracking or session tracking?

[MikeDVB]

I would modify the template to reflect what is paid out per level of hosting rather than using the default template which is obviously showing incorrect information.

[FPForum]

I would modify the template to reflect what is paid out per level of hosting rather than using the default template which is obviously showing incorrect information.

 

Thanks. Do you know which file that is exactly? Affiliate.tpl or something of that sort?

 

Thanks!

[Lucas]

I would modify the template to reflect what is paid out per level of hosting rather than using the default template which is obviously showing incorrect information.

 

So you could actually modify to show that you will pay the customer for example $25 for each customer they refer and stays for 90 days and then have it deleted from the payout amount as he got already paid for that client?

[Matt]

affiliatesignup.tpl is the file where the intro text is displayed before the client activates themselves as an affiliate. You can customise that to show specific pricing info or additional terms you may have such as the payout delay.

 

Matt

[FPForum]

Thanks guys. So just to verify, since I have pricing set in the Products & Services section, I do not need to add anything to Configuration - General Configuration - Affiliates - Affiliate Earning Percentage correct?

[FPForum]

One other question would be how does the affiliate program payment work? After the "Affiliate Commission Delay" are the amounts credited to that customer's account? Can we pay them via paypal? Also, if the amount is automatically credited to their account, does it wait until they reach the "Affiliate Payout Amount" and then 30 days or what? I would like to know more about how the exact payout structure works. Thanks!

[PPH]

It only works by manual intervention, I believe.

[Matt]

That's right - the user can request a withdrawal from the client area once they've reached the withdrawal threshold you set. That opens a ticket and from there you pay them - either in real money through Paypal or Cheque, etc... or just by adding it as a credit to their account.

 

Matt

[ask21900]

How are the payments marked and kept track of? I can't find anywhere that I can "add a payment".

 

I find it hard to believe that the only way to do this is to manually subtract the payment from the balance, and add it to the withdraw. Am I missing something?