Willx Posted March 18, 2008 Share Posted March 18, 2008 Is there a way to change the support ticket "Priority" level? Will 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted March 18, 2008 Share Posted March 18, 2008 Yes, in the options tab. 0 Quote Link to comment Share on other sites More sharing options...
Willx Posted March 18, 2008 Author Share Posted March 18, 2008 Okay, where is this tab can you direct me please? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted March 18, 2008 WHMCS Developer Share Posted March 18, 2008 in the support ticket itself 0 Quote Link to comment Share on other sites More sharing options...
Willx Posted March 18, 2008 Author Share Posted March 18, 2008 Oh haha I meant "High Med, Low" and add a new Priority of "Very High" 0 Quote Link to comment Share on other sites More sharing options...
Willx Posted March 18, 2008 Author Share Posted March 18, 2008 Is there a way to change that? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 18, 2008 WHMCS CEO Share Posted March 18, 2008 You can change the names of those that are there in the client area via the language file but you can't add new ones. Matt 0 Quote Link to comment Share on other sites More sharing options...
Willx Posted March 18, 2008 Author Share Posted March 18, 2008 K... Thanks for info 0 Quote Link to comment Share on other sites More sharing options...
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