pdpd Posted March 17, 2008 Share Posted March 17, 2008 Hi, I've tried everything to get WHMCS to automatically create a reseller package, but it doesnt work. We have the reseller privileges saved as a profile (ACL?) in WHM, Does anybody have a step-by-step guide on how to do it? Thanks 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted March 17, 2008 Share Posted March 17, 2008 what errors did you get? have you checked the "Automatically create the account as soon as an order is placed" radio button on the product Module Settings? 0 Quote Link to comment Share on other sites More sharing options...
pdpd Posted March 17, 2008 Author Share Posted March 17, 2008 Thanks for the reply, We have it set to: "Automatically create the account when you manually accept a pending order" There is no error - just nothing seems to happen. 0 Quote Link to comment Share on other sites More sharing options...
pdpd Posted March 17, 2008 Author Share Posted March 17, 2008 Just to add to this - what happens it that the a basic cPanel package is created, but it has no reseller privileges and is not assigned as a reseller, 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 17, 2008 WHMCS CEO Share Posted March 17, 2008 Are you sure you have root login details entered for the server and not just reseller level in WHMCS? Matt 0 Quote Link to comment Share on other sites More sharing options...
pdpd Posted March 17, 2008 Author Share Posted March 17, 2008 Hi Matt, Yes - we have full root login details entered. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 17, 2008 WHMCS CEO Share Posted March 17, 2008 Ok, will need to open a ticket with the login details for your WHMCS admin area and the order # we can try creating to reproduce the hosting account only. Matt 0 Quote Link to comment Share on other sites More sharing options...
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