linkpoint gateway issues

[sky2k4]

linkpoint gateway issues requesting start date?

 

Please try a different card or contact support. #

We were wondering why we were getting invalid orders,

 

what excatly are the

Issue Number

Start Date / (MM/YY)

 

Wealso tried deleting the

Issue Number

Start Date / (MM/YY)

from the source and it still gave errors.

 

we need this fixed asap, if we have to pay to have it configged then thats fine..

 

whmncs team please respond or those who qualify

[WHMCS Joe]

Hi

 

The start date and issue number fields are not required for more cards and won't cause transactions to fail by not being entered. That's something else.

 

What is the Issue Number and do I need it?

 

The credit card issue number is a private number on the back of a credit card. It is not the same as the CVV/CV2 Number. If your customers use a Switch/Solo/Maestro card, they must supply the "valid from date" and "issue number". If you don't accept these card types, then you do not need the fields.

 

How do I remove it from the payment page?

 

Please visit this forum Post http://forum.whmcs.com/showthread.php?t=8553 for a zip file containing the two credit card related template files without the start date and issue number fields. Just upload them to your template folder for the change to take effect.

 

Joe

[sky2k4]

Thanks Joe,

well we entered our own cc info and it said invalid still.

I do know how to delete the lines of code to take it off of the template so thats no problem.

we haven the files in the right area as instructed.

so we still need assistence ..

 

# The credit card details you entered were declined. Please try a different card or contact support. #

 

Thanks

[sky2k4]

We have submitted a Ticket for this issue