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ScrltOTara

By ScrltOTara
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ScrltOTara Senior Member

ScrltOTara

Posted
Posted

I know when a client opens or replies to a ticket, all the admins get notified via email.

 

Is it possible to have the admins notified when an ADMIN replies to a ticket? That would save the other admins from going in and reading the ticket if they know someone already answered it.

 

Thanks!

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