Migration from MB4

[mastermindpro]

So, I tried the migration script to go from my MB4.4.2 instance to the trial of WHMCS (which I don't know if that's designed to work or not), and I've come up with a LOT of things that didn't work:

 

1) Package quantity- Not only was the number of purchased packages not transferred, but I didn't even see a field in WHMCS to import that data to!!?? Maybe I don't know where to look, so point me in the proper direction if it exists somewhere outside of products/services. This would be a show-stopper, as more of our clients have multiple purchases of one package than not.

 

2) Credit card details- It doesn't appear that *any* of the CC info transferred over. I don't know if this is by design or not, but I do know it would be a pain to require each customer to log in and re-store their CC info. Hopefully transfer of this data is possible.

 

3) Package price overrides- It appears all of the price overrides we had specified on individual packages for special cases disappeared.

 

4) Payment type- Surely we can do an import and retain the payment type (CC, check...) without dumping everything into one payment type?

 

5) Invoices- Although portions of the WHMCS interface indicate that invoices were transferred, nothing is viewable and no invoices are listed in any of the invoice views.

 

This is all I've found in the first 5 minutes or so of looking around. I guess my question at this point is: Has anyone actually used the migration script?

 

Please correct me if I'm wrong, but this isn't a migration in the least sense of the word.

[Matt]

For #2 you need our professional import service if you want to retain those when migrating (you can open a ticket for details). And for #5 that means the gateways they are assigned to are not activated in your WHMCS yet as in response to #4, yes, gateways are retained.

 

Matt

[mastermindpro]

So if I opt for the professional import service, which almost definitely would anyway given the price, would #'s 1 and 3 be dealt with as well?

[Matt]

#3 should be working so yes, would check on that. #1 is not handled currently - would need to customise it to have it import that into a custom field OR to add one product/service for each of the items up to the total quantity.

 

Matt

[mastermindpro]

Bummer...not having #1 makes the whole thing pretty useless to me. The first option you present sounds dangerous, as it may not be compatible with future versions of WHMCS should you choose to implement quantity natively. The second option would be way too bulky, as some of my customers have upwards of 40 of the same item.

 

Is handling package quantity natively in WHMCS difficult or too far off to consider?

[SilverNodashi]

what does it cost to transfer the credit card details?

[Brett]

SoftDux,

 

If you open a ticket with support. I am sure they would be more than happy to give you a quote.

 

Just go here to submit a ticket - http://support.whmcs.com/submitticket.php?step=2&deptid=004

[DIYWebHosting]

I was charged a flat fee of $50 to migrate my CC data. Very worth it in my opinion!

[SilverNodashi]

so is there no way of doing it ourselves? Surely the data is simply just stored in the DB?

[mastermindpro]

Sorry for digging up an old thread, but it would appear that quantity billing has finally been added in some form. Does this make migration of items in #1 possible?