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Dotnetpanel Integration


rtartar

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Hi, you are lucky then because we can't get anything created on the DNP side. WHMCS works great, but integration just does not work for us. It seems that we configured everything correctly but we are obviously missing something. Can you (or the WHMCS team) provide some guidance?

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Hi, you are lucky then because we can't get anything created on the DNP side. WHMCS works great, but integration just does not work for us. It seems that we configured everything correctly but we are obviously missing something. Can you (or the WHMCS team) provide some guidance?

 

What sort of problems are you having? Do you get any errors displayed when creating accounts?

 

We've managed to get it working fine with DNP.

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  • 4 months later...

DNP does not generate helpful messages in its audit logs if something fails, it just undoes everything, so finding out what causes it is a bit of a cat and mouse game. I recommend starting with the module set to its bare minimum settings to get it to work and enable features until it breaks, and then you will find what DNP isn't liking.

 

99.9% of the problems with it are that the plan doesn't have the resource available. E.g. you click 'create email account' in WHMCS but the plan in DNP doesn't have a mail service, or you click for DNP to send the welcome email, but it is disabled in DNP itself.

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