Jump to content

Can't get to admin


Recommended Posts

I have WHMCS as part of my hosting. I followed the instalation guide, ran the new install script, setup database, and cron job. Instruction said to login to the admin area, which is: http://www.mysite.com/whmcs/admin and I get this:critical error, could not connect to database. I tried several times to go to admin and decided that I deleted the install folder too soon so I re-installed the folder and started over. ( both are still there, one in a folder and one out) That when I got the critical error page. I have a feeling my problem doesn't have anything to do with my setting up whmcs and is somewhere else. Anyone know what might be wrong?

Link to comment
Share on other sites



Welcome to the WHMCS Forums.



Check and make sure the information in the configuration.php file in the root WHMCS folder has the correct database information.



If that is fine, remove the configuration.php file and reupload the install folder and run the install again.





Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated