Anyone else had this problem?

[csc2ya]

I had a strange problem with WHMCS earlier.

 

I have an owned licence for it.

 

I logged in to the admin area to check for new orders, just happened to go to the licence section and noticed the following:

 

Registered To
License Key  * 
License Type  
Valid Domain  
Valid IP  
Created  
Expires  

 

Everything apart from the licence key was blank.

 

I logged into my whmcs account and reset my licence before reapplying it, and it's now displaying correctly in the admin area.

 

I was just wondering if anyone else had this problem and was able to give me some idea of why this had happened.

[Matt]

This just means the connection to our server to retrieve the information failed. That's usually as simple as a slow connection to our server so it timed out. No need to reissue the license if it happens.

 

Matt