rastoma Posted February 22, 2008 Share Posted February 22, 2008 Got an account on quarterly billing that hadn't been invoiced in awhile so I'm getting it back on track after recently upgrading. I clicked on generate invoices due and it invoiced the correct $ amount but the service dates were for only 2 months not three and the next due date didn't change. I deleted that invoice and tried to regenerate it but it wouldn't, so I manually invoiced the charge. Next Due Date didn't change again. Since they needed one more invoice to get current, I changed the Next Due Date to correct date and the system generated a correct invoice but the Next Due Date didn't change once again. Also, after upgrading to 3.6 everyone's 'created' date is 00/00/0000. Can that cause any issues? What to do about the Next Due Date not updating? 0 Quote Link to comment Share on other sites More sharing options...
rastoma Posted February 22, 2008 Author Share Posted February 22, 2008 One other issue that I don't know if is related. All accounts except one that was setup after 3.6 was installed, is that everyone's order # is 0 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted February 22, 2008 Share Posted February 22, 2008 The due date doesn't change until the invoice is paid as that invoice IS the next due date. 0 Quote Link to comment Share on other sites More sharing options...
rastoma Posted February 22, 2008 Author Share Posted February 22, 2008 The due date doesn't change until the invoice is paid as that invoice IS the next due date. DOH.... Ok... thanks for letting me know 0 Quote Link to comment Share on other sites More sharing options...
rastoma Posted February 22, 2008 Author Share Posted February 22, 2008 Oh... what about manually creating an invoice, then changing the due so that a current invoice was generated. The due date won't get changed twice will so that it skips the next billing cycle? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted February 22, 2008 WHMCS Developer Share Posted February 22, 2008 Manual invoices should not change the due date as they are not hooked into a product, 0 Quote Link to comment Share on other sites More sharing options...
rastoma Posted February 22, 2008 Author Share Posted February 22, 2008 Great... thanks guys.... great people, great support... great product 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.