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Unwanted credit notes


lyje18

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Hi,

Since the update with Invoice immutability was introduced it has caused us major issues with automatically generated credit notes. Example, customer domain renewal expires, they paid it a week later, the system automatically generates the credit note (even though I didn't want it) There's no way to delete the credit note. Then when the next invoice is generated the credit note deducts the amount off their invoice even though the customer has fully paid the first invoice. Is there a way to stop the automatic credit note generation as this doesn't work with our workflow?

Thanks in advance.

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