lyje18 Posted September 14 Share Posted September 14 Hi, Since the update with Invoice immutability was introduced it has caused us major issues with automatically generated credit notes. Example, customer domain renewal expires, they paid it a week later, the system automatically generates the credit note (even though I didn't want it) There's no way to delete the credit note. Then when the next invoice is generated the credit note deducts the amount off their invoice even though the customer has fully paid the first invoice. Is there a way to stop the automatic credit note generation as this doesn't work with our workflow? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
AmyHost Posted October 9 Share Posted October 9 Duplicated invoices!!!! Credit and debit notes not allocating properly and making a COMPLETE MESS on the invoices Not being able to remove the credit off the invoices the system has allocated to. Invoices showing unpaid where its actually paid invoices showing paid where there is nothing allocated to it Please this whmcs version 9 has so many technical issues do not see how its better I am forever having to fix the messups the system is making and stuffing up our clients accounts 0 Quote Link to comment Share on other sites More sharing options...
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