Jump to content

Language emails


lahost

Recommended Posts

Hello.

 

I have 2 languages in my site, english and pt_br where pt_br is my default language, however all my messages are going in english. Where can I verify? I took a look at all of the system and didn´t find any other item to change.

 

Thanks.

Link to comment
Share on other sites

  • 3 weeks later...

I have the same problem.

I'm new to the system, but I believe the admin have to manually set Language in the client profile. Why cant this be set during the order - based on the language the user choose to view the webpage? - can some developer please fix this?

 

You can translate the "default" e-mail template and add english as an ekstra language in the e-mail template. Then the default will be your lang, and the admin have to manually choose if the user should get english messages. But the automatic welcome messages will always come in the default language, coz. admin havent had time to change the lang. yet.

Link to comment
Share on other sites

  • 2 weeks later...

I have the same problem, default language is set to dutch, and use uses default language as language. All emailes are translated, but its still send it in english.

Is this a know bug? And does anyone has a fix it it, except changing all users language into english, as the users are asking support questions about the english invoices.

Link to comment
Share on other sites

  • 5 months later...

Please check that the FIRST language is your own language...

 

that is... when you have two languages it usually puts English on top and the second language second. Even if you have your language selected, it sends them in English...

 

You have to put your language on top and English in the bottom so that the emails get send in your language...

 

hope this helps...

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated