3bkreno0o Posted February 19, 2008 Share Posted February 19, 2008 hi 4 all , i have a big problem , i can't receving any Notifications mail for any new order or support ticket . all setting is good , this problem show in new server , the old server is working normaly so i want to now what i can do to reusm this option and to get it work again . wait all 0 Quote Link to comment Share on other sites More sharing options...
generic Posted February 19, 2008 Share Posted February 19, 2008 if the old server was working normally and your "new" server now does not allow emails. i would say its YOUR server, and not whmcs. maybe they can assist u via support tickets. otherwise there ould be hundreds of reasons why your email does not work, or go out, or be received etc. the first step is looking at your logs and see whats going on with the emails. 0 Quote Link to comment Share on other sites More sharing options...
3bkreno0o Posted February 19, 2008 Author Share Posted February 19, 2008 thanks for your help but i can send and received mail in new server . i can only received from whmcs 0 Quote Link to comment Share on other sites More sharing options...
3bkreno0o Posted February 19, 2008 Author Share Posted February 19, 2008 when any order done , or i mark paied for any invocies must send mail to customer . but when i open user profile and tab emails i don't found any mail send to this customer . where the error ? and how to fix it ?? 0 Quote Link to comment Share on other sites More sharing options...
3bkreno0o Posted February 19, 2008 Author Share Posted February 19, 2008 image with problem http://upload.traidnt.net/upfiles/wnW41147.gif 0 Quote Link to comment Share on other sites More sharing options...
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