Digest e-mail is showing 0 on all fields

[Systemedic]

Hi,

I am having some trouble with the digest e-mail which is send daily and show information about the amount of invoices send, closed tickets, overdue terminations and so on. I get the mail but all fields are set to 0 (zero). The actions however take place because invoices are being send out other actions are also in place. 

The daily domain sync is also always empty. 

Does anyone have any idea what can be happening here and how I can fix this?

Regards,

Rob

[Systemedic]

Anyone who can help out here?

[wtools]

You mean, the daily email is showing all values as Zero?  If invoices are generating and still invoice count as zero, most probably some hook might be causing it.

[Systemedic]

Hi @wtools, Thanks for the response! Do you have any idea how I can figure out what hook is causing this?

[Systemedic]

I renamed /includes/hooks to hooks.bak and created an epmy folder called hooks. And ran the cron with debugging through the command line.

Still showing empty.

[wtools]

Hello,

Sorry to hear that it’s still not working.

Could you please try adding the following line at the end of your configuration.php file?

$disable_hook_loading = true;

Please note that this will disable all hooks from running, so it’s best to do this during a low-traffic period. Make sure to comment it out again quickly to avoid any issues with orders or other automated processes.

If you need any assistance, feel free to send me a private message—I’ll be happy to help.