WHMCS show "The domain is already registered" but domain is not register.

[Toto]

Hello everybody,

When search for a .th domain ex. xxxx.co.th in /cart.php?a=add&domain=register&query=domain.co.th WHMCS show unavailable but domain is available 
and in /admin/whois.php WHMCS show  "The domain is already registered" but domain is not register. 
 
How i can manage this so when domain isn't registered to show "The domain is available for registration" so users can buy it.

Can anybody help me.

Thanks,

[RadWebHosting]

This is caused by misconfigured WHOIS servers. You need to ensure the correct string  for "available".

When dealing with this error, you can navigate to the WHOIS interface in WHMCS admin and check some WHOIS responses for domain that status is known

For example, you can use "thisdomainisn0tregistered.org" as  a test for getting the appropriate response of WHOIS for a domain that is available for registration. Then, you need to incorporate your findings in the whois.json file. Configuring the appropriate values in this manner will ensure that your clients are given the opportunity to register the domain which is "available" and configured for sale in your WHMCS.

Example

    {
        "extensions": ".org",
        "uri": "socket://whois.publicinterestregistry.net",
        "available": "Domain not found."
    }

 

[Toto]

Thank you  I already fix it.