Rodrick Posted April 17 Share Posted April 17 How does one set up email templates that will be automatically sent to customers when they upgrade/downgrade to another hosting plan? I can see where to create the email, but how will the email link or integrate with the downgrade/upgrade method. 0 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted Wednesday at 03:43 AM Share Posted Wednesday at 03:43 AM You can create a product email template and then include the product details of the new product using merge fields. Assign this template using the option under the "Upgrades" tab of the product configuration. 1 Quote Link to comment Share on other sites More sharing options...
Gream Smith Posted yesterday at 10:10 AM Share Posted yesterday at 10:10 AM (edited) Hello, In WHMCS platform, admins can manually initiate upgrades or downgrades, even for products not configured for automatic upgrades. You need to follow these steps - Go to the Products/Services tab in the client’s profile. Go to the service to upgrade. Click More > Upgrade/Downgrade Thanks!! Edited yesterday at 10:11 AM by Gream Smith 0 Quote Link to comment Share on other sites More sharing options...
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