sol2010 Posted April 2 Share Posted April 2 I see the new scheduled actions which is nice, but how do I set the scheduled send time for a ticket? For example, writ the support ticket now, send it at 9am tomorrow morning. https://docs.whmcs.com/support/ticket-actions/#:~:text=for inactive tickets.-,Scheduled Actions,a set amount of time. 0 Quote Link to comment Share on other sites More sharing options...
Mytihost Posted April 2 Share Posted April 2 9 hours ago, sol2010 said: I see the new scheduled actions which is nice, but how do I set the scheduled send time for a ticket? For example, writ the support ticket now, send it at 9am tomorrow morning. https://docs.whmcs.com/support/ticket-actions/#:~:text=for inactive tickets.-,Scheduled Actions,a set amount of time. https://docs.whmcs.com/support/support-tutorials/schedule-a-ticket-action/ 0 Quote Link to comment Share on other sites More sharing options...
sol2010 Posted April 2 Author Share Posted April 2 (edited) 6 hours ago, Mytihost said: https://docs.whmcs.com/support/support-tutorials/schedule-a-ticket-action/ That link does not explain how to schedule a ticket to be sent in the future. There is no "send ticket" in the Schedule Action for example Edited April 2 by sol2010 0 Quote Link to comment Share on other sites More sharing options...
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