rodeoXtreme Posted February 7, 2008 Share Posted February 7, 2008 Hello, I was wondering if anyone else is experiencing an issue when trying to View a Ticket. We have the Kayako integration and everything is working good except for a couple of issues. #1 When a client is logged into the Client Portal and is viewing the List of tickets; if you click on the Ticket Subject; it uses the correct URL but loops back to the View Ticket List. Any ideas; what might be causing this? #2 - When you perform a knowledgebase search within the Client Portal; it loops back to the full list of KB's. Any ideas would be greatly appreciated. Regards, Keith 0 Quote Link to comment Share on other sites More sharing options...
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