Jump to content

Installation troubles


Simplicity

Recommended Posts

Great! Now it's telling me that my license is invalid!

 

It says:

 

Your license is invalid. Possible reasons for this include:

 

* An incorrect license key has been used

* The IP Address your system is using has changed

* The domain you are using has changed

* The directory you are using has changed

 

You can reissue your license from the WHMCS client area to save the new IP, Domain & Directory settings and get your WHMCS system working again.

 

Want to change your license key? Click here

 

What now?

Link to comment
Share on other sites

OK. I guess I'm OK on that now.

 

However....now I'm having trouble setting up the support tickets & email piping.

 

I send an email to the support email address that I set up, but it never creates a ticket or anything. And when I go to see if there are tickets, it tells me "Access Denied

You are not assigned to any ticket departments so cannot view or reply to any tickets"

 

What have I done wrong?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated