Looper Posted September 5 Share Posted September 5 Hello, We are considering using a CRM solution but are unsure how it would provide additional benefits, given that WHMCS already manages many functions such as user management, invoicing, ticketing, and billing. I have seen some posts where people mentioned using a CRM, and I’m curious to know for what specific purposes. 0 Quote Link to comment Share on other sites More sharing options...
RadWebHosting Posted September 5 Share Posted September 5 It's understandable to use a CRM to improve customer follow-up and service. It's probably not smart to put the CRM within WHMCS, as in with an addon module that would share a database with WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
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