SamS1 Posted August 29 Share Posted August 29 (edited) Hi all, I believe "Continuous Invoice Generation" setting is the reason for this but we had a client that was past due and suspended. The July invoice was not paid and then the Aug invoice got generated. The client for some reason didn't pay the July invoice but paid the Aug invoice and WHMCS un-suspended the client. Is this the normal behaviour or do we have something setup incorrectly? What would you do in this scenario since the July invoice remains unpaid? Also since we auto terminate after 30 days of being unpaid, should we turn this setting off? And just for my understanding, what would happen if we were not auto terminating after 30 days and they fail to pay the July invoice, now no further invoices are generated but lets say they then decide to all of a sudden make payment in Sept. What happens after that? Will the Aug invoice be generated or skipped? (hope that makes sense 😕) Thanks Edited August 29 by SamS1 0 Quote Link to comment Share on other sites More sharing options...
Solution SamS1 Posted August 31 Author Solution Share Posted August 31 Found my answers at https://docs.whmcs.com/system/general-settings/general-settings-invoices/. I've unchecked Continuous Invoice Generation. 0 Quote Link to comment Share on other sites More sharing options...
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