Jennifer D Posted July 28, 2024 Share Posted July 28, 2024 Has anyone ever seen this error "d is not a function" when a client is checking out? It occurs when a client has an existing account and is adding additional services. Would love some help resolving this. We're kind of stuck right now. 😞 Thanks! Jennnifer    0 Quote Link to comment Share on other sites More sharing options...
WALU2024 Posted August 19, 2024 Share Posted August 19, 2024 Yes, we have started getting messages saying that customers are getting this error when trying to order, and on testing we get the same error here too. Both new and existing customers are being affected 0 Quote Link to comment Share on other sites More sharing options...
Jennifer D Posted August 20, 2024 Author Share Posted August 20, 2024 How have you resolved it? We submitted tickets to WHMCS and PayPal... and haven't solved it yet. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted August 20, 2024 Share Posted August 20, 2024 2 hours ago, Jennifer D said: PayPal... and haven't solved it yet. PayPal going to tell you to contact whmcs.com.  On 8/19/2024 at 3:57 PM, WALU2024 said: Yes, we have started getting messages saying that customers are getting this error when trying to order, and on testing we get the same error here too. Both new and existing customers are being affected I got this one time on my live WHMCS and my dev machine that is dong tested I got a couple of time. I think it has something to do invoice 0 Quote Link to comment Share on other sites More sharing options...
Jennifer D Posted August 21, 2024 Author Share Posted August 21, 2024 If you have a fix, please let me know. I'll do the same for you. 0 Quote Link to comment Share on other sites More sharing options...
WALU2024 Posted August 27, 2024 Share Posted August 27, 2024 On 20/08/2024 at 10:03 PM, Jennifer D said: How have you resolved it? We submitted tickets to WHMCS and PayPal... and haven't solved it yet. Never found a fix, although the issue does seem to have resolved itself, but I'm not sure how, or what changed for it to be resolved. 0 Quote Link to comment Share on other sites More sharing options...
Jeff999 Posted August 30, 2024 Share Posted August 30, 2024 This problem only occurs with the Chrome browser and has not yet been resolved. 0 Quote Link to comment Share on other sites More sharing options...
WALU2024 Posted August 30, 2024 Share Posted August 30, 2024 7 hours ago, Jeff999 said: This problem only occurs with the Chrome browser and has not yet been resolved. Interesting, is that info from WHMCS themselves, or from your experience? 0 Quote Link to comment Share on other sites More sharing options...
Jeff999 Posted September 1, 2024 Share Posted September 1, 2024 Is from my experience. It's a javascript incompatibility problem. It works with Firefox and Edge browsers. 0 Quote Link to comment Share on other sites More sharing options...
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