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disk space & bandwidth usage summary


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I have been searching this forum for every post related to this function but cannot find any that gives the same issue I am having.


Whmcs is installed on a server and I am trying to update the stats of a remote server (normal server status update works (load,uptime,etc).


When I click on "update now" located in the reports menu, it just stays there forever, while it's stuck, I cannot access any of the whmcs menus (altho the rest of the server is accessible)


I am trying to find a log containing related information to the issue on either server and I can't find anything that would help me resolve it.


Any pointers would be greatly appreciated.





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this is the information on the whm server:


WHM 11.15.0 cPanel 11.17.0-R19434

CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0


the server running whmcs has the same versions with the exception that it's a VPS.


creating an account/removing account work without issues.


Let me know if you have other suggestions



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