RPS Posted January 21, 2008 Share Posted January 21, 2008 Here's the scenario... Client buys hosting 6 months ago, then decides that he would like to purchase an addon. How does the client purchase the addon for his hosting account? From what I can see, this is only available during the initial order that was placed. Is that correct? So a client, who already has a product without an addon, is unable to add an addon to that product? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 21, 2008 WHMCS CEO Share Posted January 21, 2008 No, they can order addons any time - to do that, they just need to login to client area, go to the shopping cart, click the Product Addons category that appears only when logged in, and then select the addon they want from there and the package they want to order it for. Matt 0 Quote Link to comment Share on other sites More sharing options...
RPS Posted January 21, 2008 Author Share Posted January 21, 2008 Can I do it via WHMCS as the admin? I don't see it under the "Add order" area in the client details page. 0 Quote Link to comment Share on other sites More sharing options...
RPS Posted January 21, 2008 Author Share Posted January 21, 2008 Within the hosting product page, I found "Addons 0 Addon/s - Click here to Manage" This looks like it is the way to do it via the admin interface. Once added, it doesn't invoice the client for it though. So I clicked "Generate Due Invoices for this User" and it generated the invoice correctly. Is there anything else I need to worry about? It would sure be nice to have some added text to this area so it tells you to generate the invoice. 0 Quote Link to comment Share on other sites More sharing options...
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