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How to disconnect invoicing from user account

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Hello, I have a few clients who prefer to pay with cryptocurrency, therefore their payments can't be processed through WHMCS. Since they have accounts already set up with domains etc., I just want to stop all outgoing invoices and reminders on those active orders as I'm happy to handle those payments separately. Is there a way to halt the billing and reminder process on some accounts without deactivating the products/services assigned to them?

Thanks in advance!

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  • 2 weeks later...
On 11/17/2023 at 6:21 PM, Evolve Web Hosting said:

Create a Contact (not a User) for the account, leave the notification boxes unchecked and then under the Profile tab, select that Contact as the Billing Contact. I haven't tested it but that should do the trick.

Good idea. Actually the solution was even easier: I disabled the emails for the main account user. Thanks for the pointer!

Edited by wildhoster
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