newnec1 Posted January 20, 2008 Share Posted January 20, 2008 Need help please I get this http 500 internal error on all these pages for some odd reason - i currently have the trial and this make me not want to buy the product clientarea.php announcements.php downloads.php and more. the admin section seems to work but almost everything on /index page comes up with http 500 error cant find anything in the logs but dont know if i am checking the right logs 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted January 20, 2008 Share Posted January 20, 2008 Hi Have you chmod'd your templates_c directory and the other necessary files that need to be chmod 0777 in the readme (and stated in the install)? I do believe the admin section does not use templates_c (template cache) so that would explain why the backend works. 0 Quote Link to comment Share on other sites More sharing options...
newnec1 Posted January 20, 2008 Author Share Posted January 20, 2008 yes i have and i currently have 6 files under there too 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted January 20, 2008 Share Posted January 20, 2008 You could try opening a support ticket as I did have this error, but the solution I posted was what fixed it. When I chmod my templates_c directory, my FTP client never sent the command to do so - after a double check it fixed it. Since you've just installed WHMCS and having initial problems I believe WHMCS allow you to open a ticket. 0 Quote Link to comment Share on other sites More sharing options...
newnec1 Posted January 20, 2008 Author Share Posted January 20, 2008 i have checked the permissions like 40 times now and they are 777 thx for the help though 0 Quote Link to comment Share on other sites More sharing options...
Brett Posted January 20, 2008 Share Posted January 20, 2008 Make sure all of your files are chmod 644 and your folders 755 with the exception of the templates_c folder which should be 777. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted January 20, 2008 Share Posted January 20, 2008 And of course if you are on a phpsuexec or SUphp server you do not want to do the chmod to 777. Also are you setting up a secure url in your configuration? If so, make sure it is correct. 0 Quote Link to comment Share on other sites More sharing options...
newnec1 Posted January 20, 2008 Author Share Posted January 20, 2008 PPH - no clue on the two servers u said how would i know? all i did so far was upload all files set the permissions and went through the install and no luck 0 Quote Link to comment Share on other sites More sharing options...
newnec1 Posted January 20, 2008 Author Share Posted January 20, 2008 tried on my other server and i just get a white page not instead of the error any help 0 Quote Link to comment Share on other sites More sharing options...
newnec1 Posted January 20, 2008 Author Share Posted January 20, 2008 also i have noticed that when i make sure the is no files in template_c folder when i do the install that the install.php doesnt create ne ones when i install whmcs 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted January 20, 2008 Share Posted January 20, 2008 You can tell by looking at a php info page as to whether php is running as cgi or apache. Are you a reseller for another host? If so what host? 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted January 20, 2008 Share Posted January 20, 2008 also i have noticed that when i make sure the is no files in template_c folder when i do the install that the install.php doesnt create ne ones when i install whmcs Install.php won't make any files in templates_c - files appear in there after you begin browsing WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
Inetbiz Posted January 6, 2009 Share Posted January 6, 2009 You can alternatively, set the GROUP ownership to the apache webserver group IF you are not running suPHP. If apache group is nobody, /home/user/templates_c/ would be owned by user::apache group with a octal value of 0775. All the files should be 0664 so that apache has read,write,exec permissions on each file within the folder. 0775 gives apache group read,write,exec BUT not world write access...only read,exec. 0 Quote Link to comment Share on other sites More sharing options...
stronger07 Posted January 23, 2009 Share Posted January 23, 2009 Maybe, you have to delete .htaccess. Because, While i have .htaccess, also my system doesn't work. after delete .htaccess, it's gonna be work. Try it My self. Or you haven't got Linux hosting or There are version error. 0 Quote Link to comment Share on other sites More sharing options...
Inetbiz Posted February 7, 2009 Share Posted February 7, 2009 with the exception of the templates_c folder which should be 777. This can be chmod 2775 unix user : apache user group owner CentOS 4.7 Cpanel 11.x Apache = nobody version 2.x 0 Quote Link to comment Share on other sites More sharing options...
Inetbiz Posted February 7, 2009 Share Posted February 7, 2009 Maybe, you have to delete .htaccess. Because, While i have .htaccess, also my system doesn't work. after delete .htaccess, it's gonna be work. Try it My self. Or you haven't got Linux hosting or There are version error. Do you have shell access? http -M | grep suphp See if you spot it. 0 Quote Link to comment Share on other sites More sharing options...
Inetbiz Posted February 7, 2009 Share Posted February 7, 2009 500 error makes me think that Zend or Ioncube might not be installed. Check it. 0 Quote Link to comment Share on other sites More sharing options...
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