Jump to content

Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

Subwayhost

By Subwayhost
in Troubleshooting Issues

 Share

Recommended Posts

Subwayhost Member

Subwayhost

Posted
Posted

Hello,

 

i tried to link whmcs with stripe but we have the following issues when we try to complete the transaction

 

Remote Transaction Failure. Please Contact Support.

 

Any help please?

 

I contacted stripe but they told this is a whmcs side issues not tripe.

 

Best Regards.

 

 

 

0
Link to comment
Share on other sites
  • WHMCS Developer
WHMCS Andrew Senior Member

WHMCS Andrew

Posted
  • WHMCS Developer
Posted

Hey, 

Sorry to hear you are having an issue.

The first thing to do is check the Gateway Log which will usually provide you with some information as to why the payment attempt failed.

If this doesn't help you in resolving it, I would recommend you open a ticket to discuss with our support team further, with the detail from the gateway log, as it would not be appropriate to post here.

0
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated

  I accept