Jump to content

Account creation failed


friends22

Recommended Posts

From what the support team told me, you had to enter it all. WHMCS doesn't synchronize its product settings from the WHM product itself, and so changes made on one must also be made on the other.

 

I would guess that the WHMCS settings must be made so that when the client is deciding which service to purchase, they know what the features are. But the WHM product settings are what is actually enforced on the server: quotas, bandwidth etc.

Link to comment
Share on other sites

  • 1 month later...
I also get the account creation failed message in whmcs but the odd thing is, the account is actually created ok on the server but whmcs says it wasn't and doesn't send the welcome mail.

 

We've been getting exactly the same for the last couple of weeks.

Link to comment
Share on other sites

  • WHMCS CEO

You might be being affected by a bug that was in cPanel's API with account creations.

 

We have a fix for this going out in tonight's Edge and Current builds (14th August).

The fix had been in Edge since last Friday.

 

Matt

Link to comment
Share on other sites

  • 4 weeks later...

I have this same issue, but on 2 levels.. 1 is when I create an account, it says error (but actually does create the account)

 

2, when I terminate an account, it says error, but it actually does terminate the account.. it's almost like it's not receiving the "proper" response (which could be because of cpanel, I know that when they went from x2 to x3 all of their "standard" responses changed.. wonder if they've done something similar in whm

Link to comment
Share on other sites

  • 1 month later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated