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Disable domain renewal reminders for old clients

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My WHMCS systems sends domain renewal reminders to old clients that have closed their accounts. Their hosting package is marked as "terminated" and the domain is marked as "Cancelled" and the account is marked as "Closed", also the domain has been transferred to another registrar however it will still send the reminders.

Any idea how to disable these emails?





Dear Registrant,

We are writing to remind you that your domain name xxxx will be expiring on 06/05/2023.

Please be aware that should you allow your domain name to expire, any attached services such as email or web hosting will cease to operate.

If you need any assistance with renewing your domain, we're here to help, reach out to us via your preferred communication channel.




Edited by PDJ
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