Alternative to Email Campaign ?

[NickJ]

sending 25 emails every 5 minutes of a cron is just ridiculous in this day and age, if we have a paid service like Mailjet we should be able to send out how many we want per 5 mins

imagine a critical update notification email to be sent out to 10K people at 25 emails every min or 5 minute cron - its just silly

so if whmcs are not going to address this what are the alternatives ? any modules or addons to bypass and do mass email a different way out maybe ? 

[Kian]

I didn't notice it. I agree with you. 7.2k emails per day means that if you happen to have 30k customers, email sending completes in more than 4 days. Notifying limited time promos, maintenances and important announcements becomes a problem. You can't even say "Happy new year" since some customers would receive messages 4 days later.

That being said, such a limit is understandable. Take Gmail and MS Exchange as example. Both have the same limit of 10k sending per day. Limiting WHMCS to 7.2k per day keeps you safe and allows a buffer of 2.8k messages for usual operations (eg. payment confirmations, reminders etc.).

I think the only possible solution is WHMCS updating Marketing Campaign so that it lets you enter multiple SMTP servers to split the load. If they don't want to, at least we would need a new API to grab recipients and basic data (firstname, lastname etc.) from WHMCS based on provided filters.

p.s. There's a feature requests written 2 years ago

[NickJ]

11 minutes ago, Kian said:

I didn't notice it. I agree with you. 7.2k emails per day means that if you happen to have 30k customers, email sending completes in more than 4 days. Notifying limited time promos, maintenances and important announcements becomes a problem. You can't even say "Happy new year" since some customers would receive messages 4 days later.

That being said, such a limit is understandable. Take Gmail and MS Exchange as example. Both have the same limit of 10k sending per day. Limiting WHMCS to 7.2k per day keeps you safe and allows a buffer of 2.8k messages for usual operations (eg. payment confirmations, reminders etc.).

I think the only possible solution is WHMCS updating Marketing Campaign so that it lets you enter multiple SMTP servers to split the load. If they don't want to, at least we would need a new API to grab recipients and basic data (firstname, lastname etc.) from WHMCS based on provided filters.

p.s. There's a feature requests written 2 years ago

exactly and agree totally there has to be some safeguard for spam, but that also falls on the persons hosting not really WHMCS to control that, I pay for business Mailjet and have no limit per day of how many emails I can send unto 20K a month and my whims goes out via their smtp, so if I wanted to notify or send out a special time offer to 10K people I could send all quite fast via their system, but at 25 per cron run with 5 minutes being the standard by the time the last person got their email the offer would have finished.

before this version we had mass email which worked fine & was fast, this is just poor and means people have to spend extra cost doing something that the system should be able to quickly.

I could understand if mail routed out via whmcs but it's a standalone so surely that falls to the owner to decide how often they send ? maybe the code / process cannot handle collating more than 25 but it did in the previous version

having an email campaign nailed to 25 emails every 5 minutes is ok if you have 50 clients, but far from ok if you have 1000's

[Kian]

I completely agree with you. WHMCS shouldn't put any hard-coded limit. Some companies are allowed to send way more than 10k emails per day. They just assume we're all on Gmail and Exchange 🤦‍♂️ This could be easily fixed by simply reintroducing the feature we had in the Mass Mail tool...

Sadly this new Marketing Campaign is 1 step ahead and 2 step behind. Let's hope this thread get some attention otherwise we need to reinvent the wheel 😩

[hkhasankhan5]

We are also facing the same issue. It should be fixed. we need an option to increase this value, we have our own server to send 60k mail per day. But here we can't use our capability.