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Email ticket notification to Clients and Users

alessice

By alessice
in Using WHMCS

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alessice Junior Member

alessice

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Posted

Hello,
I'm having trouble understanding how a client email ticket notifications work and I haven't found a clear answer in the documentation.

I'm in the "client profile section": will a contact receive a notification if the same type of notification is not enabled in the profile tab?

Are the user's notification tied to the notification settings in the profile tab? Is there a way to decide which notification to send to a non-owner user?

Thanks,

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