tkalfaoglu Posted June 15, 2022 Share Posted June 15, 2022 (edited) I just had a customer whose IIS SSL certificate (quickSSL) had expired in March, and the system automatically charged them and renewed the certificate. Finally the customer asked me to install the new certificate today. Remotely connecting to their computer, I found that there is no "certificate request" at the IIS - obviously since it's a renewal. On WHMCS product page, there is a CSR, but there is no Private Key. Without the PK I don't think I can re-generate the CSR at IIS. I did try to insert the certificate that WHMCS product page was showing to IIS by using the "finalize certificate creation" or whatever it says. It seemed to ignore my finalize request. So, I had to cancel the certificate at WHMCS, create a new CSR at IIS, upload it to WHMCS, and buy a new certificate. I believe I will be charged twice now 😞 What could I have done better here? Thanks, -t Edited June 15, 2022 by tkalfaoglu 0 Quote Link to comment Share on other sites More sharing options...
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