Chris74 Posted May 6, 2022 Share Posted May 6, 2022 (edited) Hi - we are using WHMCS version 8.3.2 This relates to the Stripe module. When a customer tries to add a card by going to the payment methods option, the card can't be added and the error is that the card was declined. This seems to be due to a lack of 3d_secure integration into this process. We haven't had any complains from customers paying for an invoice manually by card, which then adds their card to the system - but manually adding a card from the payment methods page doesn't work. Is this the same for you too? Edited May 6, 2022 by Chris74 0 Quote Link to comment Share on other sites More sharing options...
Chris74 Posted May 7, 2022 Author Share Posted May 7, 2022 (edited) I believe this is related to dynamic 3d-Secure and 2FA in accordance to that - which has been enforced in the UK since the middle of March. Could it be that the "payment intent" part of the process to add a card in WHMCS is not correctly set up to use the 2FA 3D-Secure element that is now required by law? Edited May 7, 2022 by Chris74 0 Quote Link to comment Share on other sites More sharing options...
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