indieben Posted March 1, 2022 Share Posted March 1, 2022 (edited) Hi, Does this exist please? This is particularly useful where different client groups have different SLA's for response to tickets and for restricting priority queue access dependent on product bought/sold - also useful for upgraded support. Thanks. Edited March 1, 2022 by indieben 0 Quote Link to comment Share on other sites More sharing options...
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