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Changed password not updated in WHMCS


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This happened on another copy of WHMCS and not ours 3.5.1 so please excuse me if this has been reported/fixed.

 

I logged into my clients area and it displays the login name and password with a login button for the reseller server I am on. However, the password was the orginal one that had been created years ago and was not the current one that i had set via CPanel.

 

Is this password supposed to be updated manually by the client or should there be a way for WHMCS to read current passwords from the clients?

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  • WHMCS CEO

No, WHMCS cannot read in the current password from the server. It uses the one stored in WHMCS - and you should instruct clients to change their password from your WHMCS client area to ensure they are kept in sync.

 

Matt

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