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Trouble synchronizing PLESK customer and WHMCS customer


tkalfaoglu

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Hi there. It used to be that if a user bought a second hosting using PLESK, the PLESK would join those two hostings into one.

Now it seems the customer ends up with several different users at plesk, say

JOHN DOE  44
JOHN DOE  233
JOHN DOE 188

Therefore when the WHMCS's Login To Plesk is clicked, since there is only 1 UUID field, the customer is sent to JOHN DOE 44. So, the customer cannot access his/her other hostings. 

It is also possible that all these extra accounts are a result of my recent migration - I don't know.

Can anyone provide some light on this subject?

Thanks!

 -t

 

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