Unable to login to WHMCS admin area, but can log into the front client side

[pathios]

Hey folks,

I have this problem a lot. By a lot, I mean at least several times a week. Ill want to login to the admin section of my WHMCS website and I cant. It just timeout. I was using Cloudflare so I thought that might be a problem, but even when the DNS is not been routed through Cloudflare it times out.

What can I do to prevent this or trouble shoot it? The other discussions about this refer to some kinda license timeout issue or something? But I dont know if its that. It happens so often :(

 

This is the error I get when it times out:

 

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Edited January 10, 2022 by pathios

[RadWebHosting]

Here is some information that is relevant to your issue: https://radwebhosting.com/client_area/knowledgebase/241/HTTP-Error-503-Service-Unavailable.html

Edited January 15, 2022 by radwebhosting