Domain Search not working for some domains

[tsupan]

some of the domains like .sg , .com.sg,  .my suddenly not working. 

it says "  xxxx.sg is unavailable" 

it works fine for .com, .org. 

when i tried to do a WHOIS lookup - WHOIS Lookups cannot be performed for the TLD .com ,     

WHOIS Lookups cannot be performed for the TLD .com.sg

I have tried to change the lookup provider in the Domain Pricing and check to make sure all currencies are correct. but still having the same error.

I also  tried updating to 8.3.2 from 7.6.1 but doesn't help. 

 

 

 

[barre]

I have the same problem but with other tld's where one is ".io" everything when searching for a ".io" domain says "unavailable" and have the latest version of WHMCS 8.3.2.

Tested to add the domain for the client from inside WHMCS as admin, no problem it worked.

So my guess is there is a problem with the dist.whois.json file or some file I don't know about, I checked ".io" in dist.whois.json and it looked as it should from what I know but i'm not an expert (even tried to make an override for ".io") didn't work.

Any one who might know anything about this please help.

[Sam0101]

On 16/12/2021 at 8:57 PM, barre said:

I have the same problem but with other tld's where one is ".io" everything when searching for a ".io" domain says "unavailable" and have the latest version of WHMCS 8.3.2.

Tested to add the domain for the client from inside WHMCS as admin, no problem it worked.

So my guess is there is a problem with the dist.whois.json file or some file I don't know about, I checked ".io" in dist.whois.json and it looked as it should from what I know but i'm not an expert (even tried to make an override for ".io") didn't work.

Any one who might know anything about this please help.

I have this exact issue - any advice on this would be massively appreciated