7:30 Cron hangs login process

[mbrando]

Hello,

I have an odd symptom. Everyday at 7:30AM CST, I cannot login to the admin area while the cron is running. Sometimes it can take 15 minutes or even an hour for it to clear.

The odd part is that it seems to hand on the 2FA. I can enter username and password, then check recaptcha box, click login, It asks for 2FA code, then hangs.

If I kill the cron, the login process works.

I have tried to run:  /path/support/crons/cron.php all -F -vvv >> /path/crondebug.txt

With display errors on, I see no errors. This is output after about 3 minutes and It seems to hang here:

0/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 26.0 MiB
  1/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   3% < 1 sec/< 1 sec 26.0 MiB
  2/33 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░]   6% < 1 sec/< 1 sec 26.0 MiB
  3/33 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░]   9% 8 secs/1 min  34.0 MiB
  4/33 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░]  12% 8 secs/1 min  38.5 MiB
  5/33 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░]  15% 8 secs/53 secs 38.5 MiB
  6/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  18% 8 secs/44 secs 38.5 MiB
  7/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░]  21% 8 secs/38 secs 38.5 MiB
  8/33 [▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░]  24% 8 secs/33 secs 38.5 MiB
  9/33 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  27% 8 secs/29 secs 38.5 MiB
 10/33 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░]  30% 8 secs/26 secs 38.5 MiB
 11/33 [▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░]  33% 8 secs/24 secs 38.5 MiB
 12/33 [▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░]  36% 8 secs/22 secs 38.5 MiB
 13/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  39% 8 secs/20 secs 38.5 MiB
 14/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░]  42% 8 secs/19 secs 38.5 MiB
 15/33 [▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░]  45% 8 secs/18 secs 38.5 MiB
 16/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░]  48% 9 secs/19 secs 44.5 MiB
 17/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  51% 9 secs/17 secs 44.5 MiB
 18/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░]  54% 9 secs/17 secs 44.5 MiB
 19/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  57% 9 secs/16 secs 44.5 MiB
 20/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░]  60% 51 secs/1 min  46.5 MiB
 21/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░]  63% 51 secs/1 min  46.5 MiB
 22/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░]  66% 52 secs/1 min  46.5 MiB
 23/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░]  69% 52 secs/1 min  46.5 MiB
 24/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░]  72% 52 secs/1 min  46.5 MiB
 25/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░]  75% 52 secs/1 min  46.5 MiB
 26/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  78% 52 secs/1 min  46.5 MiB
 27/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░]  81% 52 secs/1 min  46.5 MiB
 28/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░]  84% 52 secs/1 min  46.5 MiB
 29/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░]  87% 52 secs/59 secs 46.5 MiB
 30/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░]  90% 52 secs/57 secs 46.5 MiB
 31/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░]  93% 53 secs/56 secs 56.5 MiB
 32/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░]  96% 53 secs/55 secs 56.5 MiB
 33/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100%  1 min/1 min  56.5 MiB 0/4 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░]   0% < 1 sec/< 1 sec 58.5 MiB
 1/4 [▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░]  25% < 1 sec/< 1 sec 58.5 MiB
 2/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░]  50% < 1 sec/< 1 sec 58.5 MiB

 

 

Any thoughts on next steps? As of this writing, the cron is now running about 15 minutes.

Also I get no output to crondebug.txt.

- Mike

Edited December 1, 2021 by mbrando

[mbrando]

I'm glad there was a great out pouring of support here in the community.

All of the suggestions were very helpful.

Disabling 2FA seems to clear the hang. But why would 2FA hang the login in the first place???

 

Edited December 3, 2021 by mbrando
#$#%@#$@!